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Swarovski Optik

We deliver as usual! Due to possible longer delivery times, we have extended the right of return to 30 days.
About Us

Healthy foresight

March 19 2020

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The rapid spread of COVID-19 (coronavirus) represents a major challenge for our society. The health of our customers, partners, employees, and their families is a top priority for SWAROVSKI OPTIK. Numerous protective measures have been taken since the outbreak. In this way, we hope to make a valuable contribution to slowing the spread of COVID-19, safeguarding the general public and easing the burden on the healthcare system. At the same time, we are making every effort to provide you with a wide range of services online and to be there for you as usual.

 

PRODUCTS & AVAILABILITY

We are offering our products as usual and sell them online, thanks to good stock levels.

 

ORDER ONLINE

Our SWAROVSKI OPTIK Online Shop will continue to be available to you for ordering products from the comfort of your own home in the usual countries. Our stock levels are good, so we can offer the entire range as usual.

 

SHIPMENT & DELIVERY
Your digitally ordered products will be shipped as soon as possible via the usual transport routes. However, please bear in mind that the delivery of the products may take longer, as many carriers have reduced their express services and border controls are being introduced step by step.

 

CUSTOMER SERVICE

On our digital service platform MY SERVICE, you can find out more about our products around the clock. You will find answers to frequently asked questions quickly and easily. In addition, our customer service is available for you as usual by telephone and e-mail.

 

REPAIRS

As things stand at present, we will not be able to carry out any maintenance or repair services until April 20, 2020. Please also note that our online repair registration via "My Account" will not be available until April 20, 2020.

 

We thank you for your understanding and will of course inform you immediately as soon as we can resume normal operation.

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