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The spare part eye cup (697-0283) is compatible with: EL Range 10x42 Gen. I (serial number T81... - T843763890) EL Range 10x42 Gen. II (serial number T843763891 and higher) Please note: this article can be ordered by piece. Should you need a set of two, please order a quantity of two eye cups. Manual for exchanging the eye cup: Removal - You only need to twist out & unscrew the old eye cup (counter-clockwise) by grasping the metal ring. Installation - when threading in replacement eye cup(s), turn them (clockwise) until they are fully tightened and flush with the binocular. Once they are flush, give them a final snug twist to fully seat and retain the eye cup.
Jose was very polite and helpful and solved my problem completely and professionally within a few minutes. Great service by a very reputable company.
Customer service is unbearable the process of my repair work was simple. Thank you
The service was incredibly fast and accurate with an appreciated follow up.
Received my replacement parts in a matter of days wonderful customer service