A high standard of quality and first-class workmanship ensure SWAROVSKI OPTIK products are virtually maintenance- and repair-free.

Nevertheless, should you require any maintenance, repairs or spare parts, your local SWAROVSKI OPTIK contact and our in-house repair and service department will be happy to help.

The following procedures exist for sending a SWAROVSKI OPTIK product in for repair:

1. You can take the product to your dealer: » dealer locator

2. You can send or bring the product to your sales partner: » find sales partner

3. You can send the product directly to the factory in Absam (contact)

Information about processing of repairs:

If you have any questions about the repair or the warranty, please contact your dealer, sales partner or SWAROVSKI OPTIK Absam.

a) The repair is a warranty claim:
We will send back your repaired SWAROVSKI OPTIK product.

b) The repair is not covered by the warranty:
First of all you will receive a cost estimate for the repair from your dealer, sales partner or directly from SWAROVSKI OPTIK Absam.

c) Repair form:

Please print out the following PDF file and send in the completed form together with your equipment so that your repair can be dealt with as quickly as possible.

Repair form

!! Please note:
If you are located within the USA,
please follow this link !!

Repair-Service only for SWAROVSKI OPTIK products !