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ONLINE SHOPPING FAQ



Repairs

Product and Technical Service

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Warranty

Product and Technical Service

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Security

Your privacy and the security of your personal data is of utmost importance to SWAROVSKI OPTIK. All details, such as your personal and credit card information, are secured by state of the art SSL (Secure Sockets Layer) 128-bit encryption. SSL is a well established security system for the Internet that protects and secures your data. Your details are safe with SWAROVSKI OPTIK.

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Privacy Policy

The details provided to Swarovski will not be forwarded to any third parties under any circumstances. All data is subject to rigid data protection regulations.

All details entrusted to Swarovski are solely used to ensure that the company continues to uphold personalized service to make your shopping experience the most convenient possible.
Swarovski Crystal Online uses cookies in order to tailor its products and services to customer wishes. Cookies are very short text blocks that are transferred from the Online Shop to your computer. This enables the Online Shop to recognize your browser and to offer you more personalized service. Cookies can be deactivated at any time in your browser without negatively influencing your purchasing options in the Online Shop.

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No risk payment

All sensitive data transferred to and from Swarovski Crystal Online is encrypted using the most modern technology (SSL 128-bit).
For security reasons, Swarovski Crystal Online does not save credit card information. The data is immediately passed to the company's partner systems for payment processing. GlobalCollect, a company specializing in data processing, uses your data solely for the purpose of processing payments.
If you believe that someone has tried to misuse your credit card, please follow the instructions of your credit card issuer immediately and contact Swarovski at the following email address:

payment.solutions@swarovskioptik.com

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Security code

Payment

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