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ORDER PROCESS



How to order

Shopping for SWAROVSKI OPTIK products has never been easier! Browse the rich variety of SWAROVSKI OPTIK products from the comfort of your own home. All SWAROVSKI OPTIK online prices are the same as the recommended retail prices found in SWAROVSKI OPTIK dealers.

Shopping Bag:

Use the Shopping Bag as you would in a shop! Simply place products you would like to buy inside. Placing a product in your Shopping Bag holds no obligations. If you change your mind, remove an item at any time.

To add a product to your Shopping Bag:

To add a product to your Shopping Bag, just click on the 'Add to Shopping Bag' button found in the detailed display view of each product.

To view the contents of your Shopping Bag:

View the contents of your Shopping Bag at any time by clicking on the Shopping Bag icon in the upper right hand corner of your page. From here, either continue shopping or click on 'Secure checkout' to purchase the contents of your Shopping Bag.

To change the number of products in your Shopping Bag:

If you change your mind and want to change the quantity of an item(s) already in your Shopping Bag, enter the desired quantity and click anywhere on the screen to automatically update the quantity of those items in your Shopping Bag.

To remove products from your Shopping Bag:

Click on the Delete button in your Shopping Bag. Please be aware that as long as an item is still visible in your Shopping Bag, it has not been properly deleted.

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Registration

If you are a registered user, your existing address details will be saved for future visits and purchases.

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Benefits of registering

  • Speed up online shopping by storing your personal information
  • View the status of your order at any time online.

Details provided for your registration are protected by your personal password. Easily place orders in the Online Shop with your username and password. The option to register is available in the My Account section at the top of the page.

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Change your personal details or password

In the My Account section, access and change your personal details at any time.

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Forgot your password?

If you have forgotten your password, retrieve it easily with the password retrieval function.

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Product availability

Items that are temporarily unavailable are marked 'currently not available online' in their detailed view. Clicking on these products will automatically send you to the dealer locator, which can help you locate a SWAROVSKI OPTIK dealer near you.

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Order status and tracking

Check the status of your order at any time by clicking on My Account – Orders. View the status of all your orders at a glance.

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Online Shop countries

SWAROVSKI OPTIK Online currently delivers to the following countries:

  • Austria
  • Belgium
  • Canada
  • France
  • Germany
  • Great Britain
  • Italy
  • Luxembourg
  • The Netherlands
  • Switzerland (including Liechtenstein)
  • USA

Countries and regions exempt from delivery: SWAROVSKI OPTIK Online regrets that, for logistical reasons, it is unable to deliver outside the country in which orders are placed.

SWAROVSKI OPTIK is currently unable to deliver to the following regions/countries:

  • The Channel Islands (Jersey, Guernsey, Alderney, Sark, and Herm)
  • Isle of Man
  • Corsica
  • French Territories (Guadeloupe, Martinique, La Réunion, and Saint Pierre et Miquelon)
  • San Marino
  • Gibraltar
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